IntroductionThe DM-ETL+ HP Service Manager connector enables event and metadata integrations between virtually any data source and HP Service Manager. The connector also enables very powerful data collection functionality from HP Service Manager. Especially the P4 field type decoder functionality provides translation of the binary data of P4 field types in readable data including the transformation of the P4 data into standard relational record data.
HP Service Manager Connector
Figure 1: The Connector Properties
Creating the connectorTo create the connector, leave open solutions and select:
- Tools > Settings > Connector [TAB] > Add.
- Select: "Application - HP Service Manager"
- Click Ok
The Connector properties
|Datasource name||Textbox||The logical name of this data source|
|Physical Datasource||Dropdown||Select the configured HP Service Manager database connector that has been prepared for this connector.|
|Default owner||Textbox||Here you can set the default owner of the source. In most cases the value must be: dbo|
|Server||Textbox||Fill in the FQDN, hostname or IP number of the Service Manager application server that DM-ETL+ uses to communicate with the Service Manager web services.|
|Port||Textbox||Fill in the port used for the communication with Service Manager. This is easily determined via the HP Service Manager Client.|
|User||Textbox||Fill in the HP Service Manager integration user account used by this Service Manager connector.|
|Password||Textbox||Fill in the password of the HP Service Manage integration account that correspond with the username you just filled in.|
|Service Manager Type||Radio button||There are two typical Service Manager web service types that are optimized for the particular use of the integration.
|Ignore escape codes||Checkbox||When checked, escape codes in Array text fields are not parsed.|
|Datasource name||HP Service Manager Connector|
|Physical Datasource||HP Service Manager Source|
|Webservice Type||Service Manager (backwards compatible)|
|Ignore escape codes||Unchecked|
- Test the connection by pressing Test datasource
- Click OK to close and save the connector screen